Cookie Policy
Effective Date: 22/08/2025
Last Updated: 22/08/2025
What Are Cookies?
Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and helping us understand how you use our service.
How We Use Cookies
🔧 Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.
Examples:
- • Authentication tokens (keeping you logged in)
- • Security cookies (preventing fraud)
- • Load balancing cookies (website performance)
- • Cookie consent preferences
Legal Basis: Legitimate interest (essential for service provision)
📊 Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
Examples:
- • Google Analytics (website usage statistics)
- • Page view tracking
- • Session duration measurement
- • Error tracking and reporting
Legal Basis: Consent (you can opt-out)
🎯 Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and providing personalized content.
Examples:
- • Language and region preferences
- • Theme settings (dark/light mode)
- • Recently viewed services
- • Form data retention
Legal Basis: Consent (you can disable these)
🛒 Marketing Cookies
These cookies track your activity across websites to deliver more relevant advertising and marketing messages.
Examples:
- • Facebook Pixel (social media advertising)
- • Google Ads conversion tracking
- • Retargeting campaigns
- • Email campaign tracking
Legal Basis: Consent (you can opt-out at any time)
Third-Party Cookies
We use various third-party services that may set their own cookies. These services have their own privacy policies governing the use of your information:
Google Services
- • Google Analytics: Website analytics and reporting
- • Google Ads: Online advertising and conversion tracking
- • reCAPTCHA: Spam and abuse prevention
Social Media
- • Facebook: Social media integration and advertising
- • Twitter: Social media sharing
- • LinkedIn: Professional networking features
Links to respective privacy policies available on each platform
Managing Your Cookie Preferences
🔧 Cookie Settings
You can manage your cookie preferences at any time by clicking the "Cookie Settings" button at the bottom of our website or using the button below:
🌐 Browser Settings
You can also control cookies through your browser settings. Here's how to do it in popular browsers:
Desktop Browsers
- • Chrome: Settings → Privacy → Cookies
- • Firefox: Settings → Privacy → Cookies
- • Safari: Preferences → Privacy
- • Edge: Settings → Privacy → Cookies
Mobile Browsers
- • iOS Safari: Settings → Safari → Privacy
- • Android Chrome: Settings → Site settings
⚠️ Important Note
Disabling certain cookies may impact the functionality of our website. Essential cookies are required for the website to work properly and cannot be disabled without affecting your ability to use our service.
Cookie Retention
| Cookie Type | Retention Period | Purpose |
|---|---|---|
| Session Cookies | Until browser closes | Temporary functionality |
| Authentication | 30 days | Keep you logged in |
| Analytics | 2 years | Usage analysis |
| Marketing | 1 year | Advertising optimization |
| Preferences | 1 year | Remember your settings |
Your Rights
Under UK GDPR and other applicable privacy laws, you have the following rights regarding cookies:
✅ Consent
Give or withdraw consent for non-essential cookies
🔍 Access
Know what cookies are stored on your device
🗑️ Deletion
Delete cookies from your browser at any time
📝 Information
Receive clear information about our cookie use
Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in our use of cookies or applicable laws. When we make significant changes, we will notify you by:
- Updating the "Last Updated" date at the top of this policy
- Displaying a notification on our website
- Sending an email notification (for registered users)
Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Email: support@theneatlyapp.com
This Cookie Policy was last updated on 22/08/2025.
For more information about how we protect your privacy, please see ourPrivacy Policy.